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We called Drains by James because our bathroom sink was backed up. We needed a professional snake to plow through blockage. The crew dispatched were friendly, and finished the work quickly. And setting up appointment was easy as well.
Our branch main line was completely clogged. The technician, Keel, cleared the clog and did a video inspection. He was pleasant, answered my questions and explained things well.
Technician Mike was great! Fixed my issue quickly and reviewed options if my equipment ever fails and how to trouble shoot. Very knowledgeable.
Nelson arrived in a timly manner to fix our plumbing issue at Tai Chi Accupuncture. There was some sort of clog in our pipes. Nelson had to snake over 100 feet to relieve the clog. He worked quietly and professionally as we had clients in the clinic at the time. Thank you Drains by James for your service !
Extremely professional service. Responsive and fairly priced. Dan McConnell was top notch. Fixed the issue and recommended preventive measures going forward.
What amazing service!! My drain was clogged and backing up the septic into the house. They were here in less than 30 min and fixed the problem right away. Very professional and courteous. Thank you Mike L.!
Drains by James responded within the hour for emergent service. Dan was knowledgable and thoughtful in diagnosing issue. Explained everything very well and an expert in resolving plumbing drain issue. Excellent attitude and expertise, friendly and even cleaned up before leaving.
We were very happy with this service. They were prompt and friendly on phone and text. Fast same day appointment. Hank arrived and was very good at the job, and at explaining the situation, which was a tough drain issue. He was friendly and got us back quickly. Happy to recommend!
Drains by James is awesome! In the same day I was able to have them out to snake some of our drains. Paul was great, took time to explain things and provide suggestions as well. This will be our go to sewer and drain cleaning team!
Great job on my kitchen sink drain,Awesome job by Say, professional and would recommend them again,5 star service!
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Drains By James is a local family-owned and -operated company that has served homeowners in Eastern Massachusetts since 2008. We boast the technology and the expertise necessary to take care of all of your drain and sewer needs. We’ll gladly inspect, maintain, and repair your sewer pipes. And in the event of an emergency, we are available 24/7. Contact us today to learn more.