Privacy Policy
Contact: [email protected] | Phone: (781) 650-4281
1. Information Usage
We collect personal data (name, address, email) to:
- Provide accurate free estimates and 24/7 emergency dispatch.
- Document pipe conditions via video inspection for customer records.
- Process payments and manage our workmanship guarantee records.
2. SMS Privacy (Carrier Compliance)
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. This excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.
3. Integrated Cookie Policy
Our website uses tracking technologies to improve our service to the North Shore and Boston areas:
- Analytics: We use Google Analytics to understand local service demand.
- Marketing Pixels: Meta/Facebook Pixels help us provide relevant service reminders to past visitors.
- Management: You can manage cookies via your browser settings or viaAboutAds.info.
4. Integrated ADA Statement
Drains By James Inc. is committed to digital accessibility. We strive to meet WCAG 2.1 Level AA standards.
Accessibility Feedback: If you have difficulty using our site, please contact us at (781) 650-4281 or [email protected].
schedule with our experts today
Drains By James is a local family-owned and -operated company that has served homeowners in Eastern Massachusetts since 2008. We boast the technology and the expertise necessary to take care of all of your drain and sewer needs. We’ll gladly inspect, maintain, and repair your sewer pipes. And in the event of an emergency, we are available 24/7. Contact us today to learn more.
